WILLOW NECKLACE

Avoid oils and detergents, we suggest removing when exercising, in saunas and hot baths. Casual exposure to water is suitable but we suggest cleaning after each use. Clean your plated jewellery with a dry cotton ball or a soft cloth to remove any dust and dirt it has acquired and store in its original packaging. 

DOMESTIC SHIPPING

We offer free standard shipping Australia wide on all orders over $100. For Express Postage we have a flat rate of $15. Express Postage is free for orders over $350.

INTERNATIONAL SHIPPING

International Shipping prices are calculated at checkout through DHL express international.

RETURNS

If you are not completely satisfied with your online purchase, we are happy to offer an exchange or credit note within 30 days of purchase.

To request a return, please email us at hello@avantstudio.com.au with your full name and order number in the email subject. 

Please note:

- Items must be unworn in original packaging.

We cannot offer returns for pierced earring styles for hygiene reasons. Sale items are not eligible for return.

For more information, please visit our Returns and Shipping pages.

Can I wear in the water?

Short answer, Yes. We use 925 Sterling Silver with premium 18K Gold plating which is durable enough for casual water contact. We do however suggest minimising exposure to strong detergents or oils to extend the lifetime of the gold plating. 

Do the pieces have a warranty?

Our warranty for manufacturing faults extends to 6 months from date of purchase.

How quickly will my order come?

All orders will be processed within one business day of placement. If you place your order before 12pm, you have guaranteed dispatch for the same day (business days only). Domestic Standard post = 2-5 business days. Domestic Express Post = 1-2 business days. DHL international express = 2-7 business days. Please visit our postage and delivery page for further info. 

For any enquiries, please contact our team at hello@avantstudio.com.au or submit a form here.