Can I wear it in Water?
Short answer, Yes. We use 925 Sterling Silver with premium 18K Gold plating which is durable enough for casual water contact. We do however suggest minimising exposure to strong detergents or oils to extend the lifetime of the gold plating.
How quickly will my order come?
All orders will be processed within one business day of placement. If you place your order before 12pm, you have guaranteed dispatch for the same day (business days only). Domestic Standard post = 2-5 business days. Domestic Express Post = 1-2 business days. DHL international express = 2-7 business days. Please visit our postage and delivery page for further info.
Can I customise this piece?
Many of our pieces have the ability to be customised. Please email us firstname.lastname@example.org with your custom enquiries.
What’s the return policy?
If you are not completely satisfied with your online purchase, we are happy to offer an exchange or credit note within 14 days of purchase.
To request a return, please emailing us at email@example.com with your full name and order number in the email subject.
Do the pieces have a warranty?
Our warranty for manufacturing faults extends to 3 months from date of purchase.