Customer Experience Coordinator
About the Role
Working in a fast-paced environment our Customer Experience Coordinator will be responsible for picking and packing our online orders.
As our Customer Experience Coordinator, you will have an in-depth understanding of premium customer service and online dispatch operations, be a genuine and inspiring team member, have strong organisational skills, have the ability to multitask and take initiative and have high attention to detail.
Tasks & Responsibilities
-Accurately pick, pack and dispatch our online orders.
- Manage the efficient processing of all returns, clearly communicating to customers the status and outcome of their return, refund or exchange.
-Assist with stock take.
-Assist with uploading products to the website.
-Ensure the office and packing station is always neat and organised.
-Assist with photoshoot organisation.
-Ideally, you will have prior experience in a dispatch environment or a similar experience.
-You will have strong attention to detail and organisational skills
- Strong writing, spelling and grammar skills.
Hours are 9am-1pm, Mon-Fri (some flexibility around days/ hours). Please note, our office is located in Mosman, Sydney.
To apply please email a copy of your cover letter and CV to email@example.com.