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Customer Experience Coordinator 

Part-Time Position


About the Role

Working in a fast-paced environment our Customer Experience Coordinator will be responsible for picking and packing our online orders. 

As our Customer Experience Coordinator, you will have an in-depth understanding of premium customer service and online dispatch operations, be a genuine and inspiring team member, have strong organisational skills, have the ability to multitask and take initiative and have high attention to detail. 


Tasks & Responsibilities

-Accurately pick, pack and dispatch our online orders. 

- Manage the efficient processing of all returns, clearly communicating to customers the status and outcome of their return, refund or exchange. 

-Assist with stock take.

-Assist with uploading products to the website. 

-Ensure the office and packing station is always neat and organised. 

-Assist with photoshoot organisation.



-Ideally, you will have prior experience in a dispatch environment or a similar experience.

-You will have strong attention to detail and organisational skills

- Strong writing, spelling and grammar skills. 


Hours are 9am-1pm, Mon-Fri (some flexibility around days/ hours). Please note, our office is located in Mosman, Sydney. 

To apply please email a copy of your cover letter and CV to